Support Center
Contact Us
US General Info
(
13
)
Where is your store located?
When is the Customer Support Desk open?
What is your 100% Satisfaction Guarantee?
What kinds of payment does Small Pet Select accept?
I forgot my password. What do I do?
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UK General Info
(
12
)
Where is your store located?
How do I contact Customer Service?
When is the Customer Support Desk open?
What is your 100% Satisfaction Guarantee?
What kinds of payment does Small Pet Select accept?
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US Orders
(
5
)
Is there a minimum order?
How do I report issues with my order?
My order arrived, but something is missing. What do I do?
What if I ordered the wrong thing by mistake?
Why isn't my store credit working?
UK Orders
(
5
)
Is there a minimum order?
My order arrived, but something is missing. What do I do?
Can I make changes to my Subscription/Auto-ship order?
Why isn't my store credit working?
How do I report issues with my order?
US Shipping Info
(
14
)
US Shipping Policy
What carriers do you use?
How fast will my order arrive?
How much do you charge for shipping?
Do I get free shipping?
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UK Shipping Info
(
14
)
UK Shipping Policy
What carriers do you use?
How fast will my order arrive?
How much do you charge for shipping?
Do I get free shipping?
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US Rewards Program
(
1
)
Rewards Program info
UK Rewards Program
(
1
)
Rewards Program Info
Auto-ship/Subscription Orders
(
3
)
Can I make changes to my Subscription/Auto-ship order?
Why do some products have an auto-ship option with no discount?
How do subscription orders work?
Satisfaction Guarantee
(
2
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Customer Service Satisfaction Survey
100% Satisfaction Guarantee
US Returns and Refunds
(
2
)
How do I return something?
Returns
UK Returns and Refunds
(
2
)
How do I return something?
Returns
Product Questions
(
22
)
What is the right serving size for the herbs and herbal blends?
Proposition 65 (Applies only to orders in, or shipping to California.)
Can my rabbit eat alfalfa hay?
Pestavert: Small Pet Select's super safe external parasite repellent
What is your substitution policy for bundles/combos?
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Belinda the Spokesrabbit
(
3
)
How do I contact Belinda?
When does Belinda publish posts?
What if I miss one of Belinda's blogs or posts?
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