Can you send me a sample?

We are no longer giving out samples because we're now offering the 12 oz. sample sizes in each of our hay varieties. There's a pull-down menu for each hay variety and the last choice should be 12 oz.

We have a 100% satisfaction guarantee, so if your pet does not like what you ordered, we're happy to send you a replacement of the same kind or different (must be equivalent value) or give you a store credit.

If you have concerns, read through the reviews on our website (there are literally hundreds of them). These reviews are all authentic and you can really get a good idea of other people’s experience with the product. Also, if you go to YouTube and type in "Small Pet Select reviews" you will see a number of reviews by pet owners that have used our product.

If you have a question, please send an email to the Customer Service Desk at support@smallpetselect.zendesk.com within 30 days of placing your order. Emails are typically answered within 1 business day (excluding weekends and holidays). 

You can also call 855-981-8080.  If we are not able to answer the phone, please leave a voicemail and we'll get back to you ASAP.