Updated: 05 October 2018

Order complaints: report within 30 days

We have a 30 day reporting policy for complaints, so please make sure you report all issues (missing items, delivery issues, product concerns, etc.) within 30 days of placing your order. We really appreciate photo documentation of the issue to make sure warehouse quality control is in-line with our expectations. (They're really high.)

For more information, please contact Customer Service.  We look forward to helping resolve the issue to your satisfaction!