How do I track my order after it is shipped?

You will receive an automated shipping notification from our warehouse when your order is shipped.  

• DPD tracking   https://www.dpd.co.uk/

You can also Log in to your DPD Local account (or register if you haven’t already)

• Go to the ‘My Orders’ tab
• Find your DPD reference number displayed next to the order in question, e.g. ‘DPD12345678’.
• DPD offers a free service that allows you to control your shipments and give delivery instructions. It also notifies you when packages are delivered. You can sign up here: https://www.dpd.co.uk/content/my_dpd/index.jsp

To report a damaged or lost package, please contact Customer Service within 30 days of placing your order.  Please email photos of the damaged item(s) for replacement.